Return and Refund Policy

Return & Refund Policy

We want you to feel confident when shopping with us. If you’re not completely satisfied, here’s how we can help:

Returns
You may request a return within 14 days of receiving your item. To qualify:

  • Items must be unused, in original condition and packaging

  • You are responsible for return shipping costs (unless the item is damaged or incorrect)

To initiate a return, email us at [your@email.com] with your order number and reason.

Refunds
Once we receive and inspect your return, we’ll notify you of the refund approval. If approved, your refund will be issued to the original payment method within 5–7 business days.

Non-Returnable Items

  • Final sale items

  • Gift cards

  • Personal care items that have been opened or used

Damaged or Incorrect Items
If you received a damaged or incorrect product, please notify us within 3 days of delivery. Send photos to flashfyonlinestore@gmail.com, and we’ll arrange a replacement or full refund.