FAQ

📋 Flashfy – Frequently Asked Questions (FAQ)

1. Where do you ship?

We ship worldwide! Whether you're in Europe, the US, or beyond — your order comes straight to your door.

2. How long does shipping take?

  • Europe: 5–10 business days

  • USA & Canada: 7–12 business days

  • Rest of World: 10–15 business days
    Note: Shipping times may vary slightly due to customs or local delivery conditions.

3. How much is shipping?

Shipping is calculated at checkout based on your location and item size. We aim to offer fair and affordable rates to all regions.

4. Can I track my order?

Yes! Once your order is shipped, you’ll get an email with your tracking link and updates.

5. What is your return policy?

You may return unused items within 14 days of delivery. Items must be in their original packaging and condition.
📧 To start a return, email us at Flashfyonlinestore@gmail.com.

6. How do I request a refund?

Once your return is approved and received, we’ll issue a refund to your original payment method within 5–7 business days.

7. What if my item arrives damaged or incorrect?

We’re here to help!
📷 Send a photo and your order number to Flashfyonlinestore@gmail.com within 3 days of delivery and we’ll fix it fast.

8. Do you offer customer support?

✅ Yes — our support team is available 24/7. Email us anytime at Flashfyonlinestore@gmail.com

9. Is my payment information secure?

Absolutely. All payments on Flashfy are protected by SSL encryption and handled by secure, verified gateways.